Privacy policy

Introduction

This Privacy Policy explains how QUANTUM and Corporate Rewards Limited (CR) will use personal information that you submit through the Quantum website at www.bigapplechallenge.com

Where this Privacy Policy refers to 'we' or 'us' this means QUANTUM and/or CR as applicable.

If you have any questions regarding our use of your personal information or relating to this Privacy Policy, please contact us by emailing support@bigapplechallenge.com

This policy was last updated on 15^th September 2015.

We may change this policy from time to time by updating this page. You are advised to check it regularly in order to ensure that you are aware of any changes.

What do we do with your information?

We may use information about you for any of the following purposes:

To register you on our website and create your account;
To administer the Quantum Big Apple Challenge website;
To send you details of the objectives, products and offers available through Quantum via your preferred method of communication as notified to us when you signed up to Quantum
To assess and analyse the effectiveness and performance of the Quantum Big Apple Challenge programme;
To enable CR to monitor, review and improve the products and services which it offers; and
For internal reporting between CR and Quantum

How do we collect your information?

We collect information about you using various methods including:

When you submit information through the Quantum website;
From information held and supplied by Quantum;
When you submit information to your Quantum representative; and
When you telephone CR or your Quantum representative or correspond with CR and Quantum by means other than through the Quantum Website.

We may combine information that we collect about you through this website with information that you provide to us by other means, or that is provided to us by third parties.

We may store information together in a combined database or in separate databases.

We will not retain information about you for longer than is necessary for the purpose for which it was intended, or as required under any contract or by law.

We will not collect an excessive amount of information from you nor information that is not relevant to the purposes for that which it was collected.

Who do we disclose your information to?

CR and QUANTUM will not disclose to any third parties personal information which relates to you without your consent, except:

Where it is necessary to enable any of our staff, employees, agents, contractors, suppliers or commercial partners to provide a service to us or to perform a function on our behalf (including fulfilling orders for products or services, supplying products or services); and
Where we consider disclosure of your information to other businesses, financial organisations or law enforcement agencies to be necessary or desirable with a view to the prevention or detection of fraud; or if we are required to or are permitted to by law.

If we disclose your personal information to a third party which is outside the European Economic Area, we will not do so until we have taken steps to ensure that your personal information will be afforded the same level of protection as that required from us by data protection laws in the UK.

We will take all reasonable precautions to ensure that our staff and employees who have access to information about you have received adequate training to ensure that they process that information only in accordance with this policy and with our obligations under data protection law. We may take disciplinary action against our staff and employees in the event of non-compliance, should we consider this to be appropriate.

How to get copies of or amend the information about you that we have collected

Under data protection law you have the right to request details of personal information which we hold about you. We will comply with your request promptly and by no later than 40 days from receipt of any such request. If you would like to make any such request please email support@bigapplechallenge.com. We may need to take steps to verify your identity and we may charge a small fee (of £10) before we process your request.

Please help us to ensure that the information about you that we hold is accurate and up to date. If you think that any information we have about you is incorrect or incomplete, please contact the team via support@bigapplechallenge.com. We will correct or update any information about you as soon as reasonably possible.

What do we do to keep your information secure?

We only request and use information absolutely essential to administer the CHANGE for Convergence programme, respond to your requests for information and to inform you about the Quantum programme. Our site uses your IP address (an IP address identifies the type of browser you are using i.e. Netscape; Internet Explorer by assigning a unique number) for general system administration to serve you better by diagnosing problems with our server.

We protect the security of your information by using password protection and limiting access to your information (for example, only our staff or employees who need access to it for the purposes described above will have access to it).

Please help us to keep your information secure by not using an obvious password and ensuring that you do not divulge your password to any other person.

Linking

This website may link to other websites which are outside our control, and other websites outside our control may link to this website. Whilst we try to ensure that we link only to websites which share our privacy and security standards, once you have left this website we cannot be responsible for the protection and privacy of any information which you provide on other websites. You should exercise caution and review the privacy statement applicable to the website in question.

Our use of cookies

The sections below explain how we use cookies to collect information about you and the steps that you can take to block cookies if you wish to do so.

What are cookies?

A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.

Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

Which cookies do we use and why?

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie	Name	Purpose
Strictly necessary cookie	ci_session	This cookie enables you to use the Quantum website in a way that makes your browsing experience more convenient. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.
Analytical and Targeting cookie	_q4c_google_analytics	This cookie enables us to estimate our audience size and usage pattern.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Quantum website.

Except for essential cookies, all cookies will expire after when you close the browser window or browser tab in which www.bigapplechallenge.com is entered.